You may receive e-mails about your box before you actually receive a shipping notification. We are working on updating all automated e-mails, as well as the site to make the new dates more transparent. We apologize for inconvenience this may have caused. Feel free to contact us with any additional questions or concerns.
What is the monthly renewal date?
Old Renewal Date: 11th of each month
New Renewal Date as of 10/2018: 31st of each month
When should I be expecting my box each month?
Old Shipping Date: 1st week of the month
New Shipping Date: 2nd-3rd Week of the month
When will I receive my first box?
Subscriptions made between the 1st and 31st of each month will receive their 1st box during the next month cycle.
For example, orders made between October 1st & 31st will receive the November box.
This not only prevents you from being charged twice in 1 month, but also allows time for our vendors to prep the appropriate quantities each month.
Are you having shipping issues?
Never received your package, even after being sent tracking?
Please complete the survey and we will get back to you within 48 hours.